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Privacy Policy

INFORMATION WE COLLECT

We may collect personal and non-personal information in the following ways:

 

Information You Voluntarily Provide

When you contact us, request a quote, submit a form, purchase services, or otherwise communicate with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Business or organization name

  • Billing information (if applicable)

  • Project details, messages, or inquiries

  • Files, images, or content you provide for services

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Information Collected Automatically

When you visit our website, we may automatically collect certain information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral source

  • General geographic location

  • Website usage data through analytics tools

HOW WE USE YOUR INFORMATION

We may use your information to:

  • Respond to inquiries and requests

  • Provide proposals, quotes, and services

  • Process payments or invoices

  • Communicate project updates and support

  • Improve website functionality and user experience

  • Analyze website traffic and performance

  • Maintain internal business records

  • Send important administrative notices

  • Comply with legal obligations

We do not sell your personal information to third parties.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics tools, or similar technologies to improve functionality and understand visitor behavior.

These tools may help us measure:

  • Website traffic

  • Popular pages

  • Visitor interactions

  • Marketing effectiveness

  • Overall website performance

You can modify your browser settings to refuse cookies, though some website features may not function properly.

SHARING MY INFORMATION

We may share your information only when reasonably necessary with trusted third parties such as:

  • Website hosting providers

  • Payment processors

  • Email or communication platforms

  • Analytics providers

  • Software tools used to deliver services

  • Contractors or service providers assisting with approved work

We may also disclose information when required by law, to enforce our rights, or to protect our business, users, or others.

DATA SECURITY

We take reasonable technical, administrative, and organizational measures to help protect your information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure. You share information at your own risk.

Clients are responsible for maintaining the security of their passwords, account credentials, and any sensitive information shared electronically.

DATA RETENTION

We retain personal information only as long as reasonably necessary to:

  • Provide services

  • Fulfill contractual obligations

  • Maintain business records

  • Resolve disputes

  • Comply with legal requirements

When no longer needed, information may be securely deleted or anonymized.

YOUR RIGHTS & CHOICES

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to your data

  • Request corrections or updates

  • Request deletion of your information

  • Withdraw consent where applicable

  • Opt out of marketing communications

To exercise any rights, please contact us using the information below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date.

CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact:

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Ak Creations

Email: akeylah@akcreate.co

Website: www.akcreate.co

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